Can seats be transferred to someone who doesnt have an AXS account? Why did the venue decide to use AXS Mobile ID? AXS handles payment and delivery so buyers and sellers never interact with each other. Review listing information and choose Credit Card for payout. Its up to the promoter, artist, or team if you can sell tickets or not. Along with that, a very grateful addition to the people with multiple AXS bikes, or lots of AXS things on their bike, a quad AXS battery charger for all your charging needs. And Stubhub support could have been a lot better, faster, or have had other options like a "CLICK HERE IF YOUR TICKETS LOOK FAKE" button. Its mission is to enhance the quality of life in Kern County through the effective operation of the Historic Fox Theater as the areas premier cultural and community event center. Stub hub sent my hockey tickets for a las vegas game to axs. Ask the Community Contact Support All rights reserved. As a result, sellers have to manually send your tickets via email or upload them to your account, sometimes on the day of the event. You may not receive mobile transfer tickets until within 24 hours of the event due to delayed release policies that venues use to keep your tickets safe. Here we are. I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. If you do not currently have an AXS account you will be instructed to create one during your purchase. Tix originally purchased Spring 2020, was postponed until today 7/31/21. Select the tickets to transfer and enter the recipients information. Enter the recipients first name, last name and email address, or select from a list of. Select the ticket/seat you want to transfer and then enter the recipient's name and email address. Generally, these are your options: for exclusive presale tickets, news on upcoming concerts and events, latest Fox Theater and Foundation news, and much more! Click the Sell button next to the event in your AXS Account. Then when it sells and you are paid, you transfer it using the app. If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. Yep! | I couldn't accept that answer because if I had to call SH back the wait time would have made me miss the show. Find Tink Philadelphia tickets, appearing at Union Transfer in Pennsylvania on Apr 15, 2023 at 8:00 pm. If you call or message them and the event you are attending is not in the next 48 hours, they will be useless at helping you. After downloading the app, you will be prompted to create an account or log in (if you do not already have an account). When its time for the event, they can open the app to show their tickets on their phone. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. As long as there are people who have tickets to sell, AXS Official resale is the best & safest place to find tickets and the only verified marketplace where fans can connect to buy and sell tickets. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. Do you know what number you used to contact AXS? AXS Mobile ID tickets are digital and cannot be printed for venue entry. The concert is tomorrow. If they already have an AXS account set up the tickets will go in their account automatically. This will bring you to the page to confirm the correct email associated with the order. Official Tickets and Your Source for Live Entertainment | AXS.com I bought two tickets to a New York Islanders game at Nassau Coliseum. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. Now we just want to get rid of them ugh. It depends. Theyll just have to create an AXS account to claim their tickets. Just follow the simple steps to make the tickets officially yours. And you're done! If your friend already has an AXS account, the tickets will be transferred instantaneously. Your tickets will no longer be listed for others to buy. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. Anyone have success getting something similar resolved day of show? Hint: Remember, use the same email that was used to make the purchase with us when creating an account/logging in. Bought ticket and then they weren't available from the seller. i will not book anything on stub hub as a result. Privacy Policy. Transfer tickets to friends (for select events). Yes No Still Need Help? Click the Transfer button next to the event in your AXS account. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. Fast forward to this past weekend, the day of the show, the tickets still were not transferred. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. 2023 Idk if they just add more to what you set the price at for everyone which they shouldn't because they have a fee to sell and buying resale still has fees so imo it'd be ridiculous they're posting my tickets for a higher price for even more money but Idk. [deleted] 1 yr. ago. I had read on other threads that sometimes the tickets don't transfer until the day of the event. The tickets will be delivered to the buyer automatically. Transfer Tickets - AXS Help Center Transfer Tickets Transfer Tickets Transfer Basics and Help Transfer Basics What is Transfer / Share? it never happened. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. If they already have an AXS account set up the tickets will go in their account automatically. Copyright This is the QR code you will display upon entering the venue. You may also review your transfers and purchase history at AXS.com. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. I had flown from TX to NY for this show with my friend. AXS tickets are delivered to AXS accounts within 24-48 hours of the event . How do I use the Rockets App to enter the building? and need to send them to a friend, transfer the tickets through your AXS account. Sign in or create an AXS account. Customer service all the way to your seat, 2000-2022 StubHub. Generally, these are your options: Remember, you can remove your listing at any time (as long as tickets havent sold). Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Enjoy the event! (*If you can't remember your password, tap. The gig has not been cancelled we just chose not to go. Cookie Notice AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. On the review page, click the Transfer button to send the tickets. Click the Transfer button next to the event in your AXS account. Youll be able to transfer money to your bank from your account on AXS.com. How will I know if my transfer was successful? After the switch, you will enter the email address you use to access the community in order to reset your password. We bought the tickets through AXS and we have no clue how to sell or transfer them. Did you ever receive an email that the tickets were actually transfered to you or are you simply going off the delivery date. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. Click yes, retract now.And youre done! Show the ticket in the App at the entrance and get them scanned to enter. Tickets Seat numbers it lists 13-16 ? Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". We want to make sure you discover and get into the events you're most excited about even if we're not the primary ticket provider. Press question mark to learn the rest of the keyboard shortcuts. Step 2: Login or Create an MLB Account After downloading the app, you will be prompted to create an account or log in (if you do not already have an account) In the bottom menu, tap the ticket icon (you can also tap the middle icon) At the event, scan the Mobile ID QR code to get in Was this answer helpful? What if my guests arrive at different times? A full-service national event ticket marketplace. Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. Your parking pass for the Toyota Tundra garage will load like a ticket with a barcode to be scanned as you enter the garage. Show the tickets on your phone for everyone in your group. Before following any of the steps below, make sure you download the Official Houston Rockets App! I purchased 2 tickets through stubhub January 2020. Browse your upcoming events and tap the ticket icon for the one you would like to sell. So we've made sure you can shop resale tickets listed by trusted sellers within the safety of our store. Youll be able to transfer money to your bank from your account on AXS.com. Manage Cookie Preferences From everyone at Vivid Seats, we hope you enjoy your event! After that, the tickets will be theirs to use with the AXS app. Log into your AXS account entering the email and password that you used to purchase or accept your transfer tickets. Flew in for this show. Upcoming. AXS Mobile ID allows for convenience, flexibility and security. No. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . I tried calling axs.nobody was home. We are changing the way you register and sign-in to the StubHub Community. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. You also have the option of transferring and listing your tickets for sale prior to the event. If you bought AXS tickets on StubHuband need to send them to a friend, transfer the tickets through your AXS account. When your tickets sell, youll receive an email informing you of the sale. In addition to providing access to your tickets, the Rockets Mobile App delivers an unrivaled interactive team experience by providing the most up-to-date scores, schedules, news, and stats. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). Hey guys, I just joined this group so if this isnt allowed lmk. i assume they will try to get me to receive the tickets using axs again. axs allows you to transfer ticket you have bought from within the app. I had to contact the venue and luckily they had tickets available at the box office, so I was able to make the show. At this point, you should see your tickets in the MLB Ballpark app. The Fox Theater of Bakersfield epitomizes an era of elegance, romance and big screen entertainment otherwise impossible to experience this side of Hollywood. Yep! Hint: If the Wallet says "No Tickets", click the more tab in the bottom right corner, then click the profile icon and then click "My MLB Account Emails." In order to assist you with locating, accepting and accessing your tickets, please read and follow the step-by-step guide below. Your tickets will no longer be listed for others to buy. If you bought AXS tickets on StubHub and need to send them to a friend, transfer the tickets through your AXS account. Please help. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Sub-Category: Mobile Tickets Order Help Other Ticket Delivery Ticket Details 05-20-2021 09:51 PM 0 Reply All forum topics Its up to the promoter, artist, or team if you can sell tickets or not. Unless otherwise noted, tickets are accessible on the AXS app and ready to manage as soon as the purchase is complete. i spent the next 2 hours trying to get the axs app to work and get my tickets. No. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I called them in June 2020 since the tickets never transfered to my AXS account (the merchant that originally sold the tickets to whoever I bought them from on Stubhub). For more information, please see our The event staff will scan this digital barcode to let you and your party into the event. Here we are. However, we recommend that you transfer tickets to each person attending the event. Did you find it helpful? Present the scannable QR code at the door for entry to Toyota Center. Sorry we couldn't be helpful. Third-Party Resale Tickets: Everything You Need to Know. Remember, your friends can always transfer tickets back to you. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. It depends. Your Privacy Choices | As an event draws closer, venues generate the barcodes for each ticket. Easy! After that, the tickets will be theirs to use with the AXS app. AXS handles payment and delivery so buyers and sellers never interact with each other. Use of this website signifies your agreement to our. Help us improve this article with your feedback. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Have screenshots and stuff with timestamps to also prove this is a thing. When your tickets sell, youll receive an email informing you of the sale. Flew in for this show. Please use the guide below to see how you can access, transfer and sell your tickets safely and securely from your smartphone! Lindsay is the author of this solution article. Select the specific seats you would like to sell, set your asking price per ticket, and choose listing options. Your guests will need to create an AXS account to receive tickets. With mobile ticketing through AXS, youre able to keep your tickets securely stored in your AXS App until its time for your event and enter with a quick and simple scan. To login, use the same email address you used when purchasing your tickets. Ability to transfer and/or sell tickets varies by show and is subject to change. To view your AXS Mobile ID tickets click on your initials in the middle. i beat on stub hub until they agreed to refund my money, after they tried to weasle out of their 100% guarantee!--saying the problem was axs and not stubhub. AXS Mobile ID allows you to manage . AXS Mobile ID is a digital ticketing system, with tickets assigned directly to fans attending. What is transfer? What if my guests arrive at different times? I was on hold with StubHub for over 3 hours, finally someone answered and put me on hold to contact the seller, who told them that he had already transfered the tickets to me. Apparently it is actually AXS? The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. Browse your upcoming events and tap the ticket icon for the game or event you would like to send. The game is in 36 hours. They assured me that the tickets would be transfered once they got ahold of the seller. On the review page, click the Transfer button to send the tickets. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. Tap Tickets Tab (pull down on the screen to refresh if necessary). Privacy Policy | Otherwise you have until your friend creates an account to cancel the transfer. I've been to several games at this arena this year and they only accept tickets from ticketmaster that are moving barcodes (the barcode changes every couple of seconds) or NFC tickets (you add these tickets to your Andriod or Apple wallet and hold up your phone to the ticketmaster scanner at the arena). After completing the account information, you may buy, sell or manage any seats in your account. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? Its up to you! Cookie Notice A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. I asked the rep, "What happens if the day of the show comes and the tickets still aren't transferred? You may also review your transfers and purchase history at AXS.com. It got postponed and now we all cant go. SOLD TICKETS VIA AXS. Sign into your AXS Account and click Listings. On the AXS App, you can manage tickets for upcoming events under the "Your Tickets" section -- the ticket icon near the bottom of the screen. They should be able to tell you if the tickets are active. If your friend already has an AXS account, the tickets will be transferred instantaneously. Yes. I'm concerned about the hold times to get someone on the phone and that there was no resolution after today." Sorry we couldn't be helpful. Thanks! The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. having issues with my tickets for show in a few day this whole process seems extremely sketchy and there should be a much easier way to navigate. Select the tickets to transfer and enter the recipient's information. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. After completing the account information, you may buy, sell or manage any seats in your account. may not be valid. There has to be some way, right. No bags are allowed except: MEDICAL, DIAPER BAGS, CLUTCH SMALLER THAN 5.5" X 8.5", (If you can't remember your password, tap Forgot Password and follow the instructions sent to your email). Sign into your AXS Account and click Listings. Create an account to follow your favorite communities and start taking part in conversations. Overall, disappointing, but fair. This charger can be wall or bench mounted, can fast charge batteries, (so no more excuses for not showing up to the group ride due to dead batteries), and is for USB-C.

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