The Merchant Solutions provides credit card, debit card, EBT, gift card, ATM, and check acceptance. Needless to say, I immediately sent the keypad and tracking revealed they received it in 3 days. However, you need to hire a merchant debt collector account provider who offers merchant collection solutions that meet your company's needs.. To know the right provider, here are factors to consider when . Do not believe anything they say about their service. When I wanted to cancel they wouldnt send me the cancellation form for weeks. Find the resources you need to understand how consumer protection law impacts your business. Whether you're looking to save money on processing or to get approved for a merchant account, PaymentCloud can help. They, by their own admission, billed me for numerous new and unauthorized charges that were not in my contract, and then sent me an opt out form 2 FULL DAYS AFTER the charges cleared, and refused to refund my account or cancel my service in light of their unscrupulous activity. MERCHANT SOLUTIONS GROUP OPENS DOORS Business owners need capital to grow and manage their companies. And because I signed the document, the company is telling me, that I am liable for the contract. Any and all use of trade names and/or marks are for identification purposes only and shall not be construed as a claim of affiliation, or otherwise, with CardPaymentOptions.com, Inc. ("CPO") in any form. The editorial content on this page is not provided by any of the companies mentioned and has not been reviewed, approved or otherwise endorsed by any of these entities. The job of the business, however, is to ensure that they have processes in place to keep this risk down to the absolute minimum. By working with eMerchant Authority, this is a problem that can be avoided. We take great pride in providing one of the only objective an unbiased merchant account review websites on the internet. Today they transferred $70 out of the bank account which now has been shut down over theyre crazy charges. The following is a sample list of complaints filed against United Merchant . As expected, a large number of The Merchant Solutions reviews on this and other consumer protection websites mention undisclosed fees, incomplete representation of rates, and a disconnect between what agents promise and what they ultimately deliver. Due to the unique processes we have in place, we can offer affordable rates for our services. Avoid this outfit as they will make your life miserable. The merchant solutions is the most horrible company I have ever dealt with. Exclusive Promo: PaymentCloud will give you $200 if they can't beat your current rate. They do not inform you before they process the money out of your account, Which in my opinion is bad business practice. YOU WILL BE SORRY! They are crooks. So then I cancelled and they charged me a $945 restocking reprogramming fee? We have located one complaint online claiming that TMS is a reseller of Global Payments contracts, but we were unable to verify this claim as of this update. Thousand Oaks, CA 91362. The sales rep never returned my calls and is no longer with thw company. Debt collectors that are trained properly cannot act in a false or misleading manner in an effort to get you to pay. 100$ fee come out of no where every month, and when i called them they said that 100$ fee only apprea once a year. No mention of 3 year contract and no proof of it. Im so glad I read these before making a huge mistake. They bill me $100.00 more for the first month & when I complained they told me they going to have a rate review and correct it, the second months they did the same, one week in the third months I stop using them for processing and then they threatening me with a $495.00 early termination fee that I cross in the application then I find out that Daniel A. forged my initial and change the page. To my surprise after trying them out I was told that I had signed a 3 yr contract with a $350 termination fee. As of right now, I have this company for falsifying documents, and felony forgery. CFPB accused Encore Capital Group and Portfolio Recovery Associates Inc. of misleading and harassing consumers, which led . However, pricing is not disclosed on either of those services. Monthly Fee $25.00 Most merchant providers are reluctant to offer. The Merchant Solutions also appears to resell the products of First Data (Fiserv). Before sharing sensitive information, make sure youre on a federal government site. PCI Non-Cpmpliance. I signed up with them and then realized my mistake as I was hit with overcharges on fees as soon as i charged my very first customer. Has representatives that open fradulent accounts. Advertiser Disclosure: Our unbiased reviews and content are supported in part by. Shortly after receiving the product we received an email notifying of the $2.50 monthly fee AND .5 per transaction fee on top of the 2.65%. One The Merchant Solutions complaint mentions that TMS relies on Authorize.Net or PC Charge Pro for its online payment gateway; if this is the case, Authorize.nets payment gateway will be chargeda per-transaction fee of 2.90% plus $0.30 and a daily batch fee of $0.10 in addition to the $25 monthly gateway fee. Soar Payments is a great choice for high-risk debt collectors that are looking for a quick-yet-thorough underwriting process as well as customized quotes after their application phase. No doubt necessary to achieve any success, as the sales person was barely literate. The competition is real with so many POS servicing company. This Post Might Help: Cancelling a Merchant Account Without Paying a Fee. Do not get trap by this company. But some payment processors may provide only limited support for brick-and-mortar payment processing or may only provide specific processing hardware on a lease. Wondering what else to consider as a high-risk merchant that needs a reliable merchant account provider? From The Editor The Merchant Solutions rates as an average merchant services provider across the board according to our rating system. A collection agency merchant account is classified as high risk for a number of reasons. When their machine failed, they blamed me even though the manufacturer of the machine explicitly explained to me that TMS was to blame for connection security error. Were never worried about our overdue receivables. said no business ever. I signed up with another company, Triumph Merchant Solutions NOT this company yet this company has illegally debited my account without authorization. Total $247.95. Ex. In addition his contributions here, Phillip has also been quoted in several major publications such as The Los Angeles Times, INC Magazine, Miami Herald, Computer World, and numerous others. Instead, it appears merchants must contact the company directly to learn more about the exact terms of this promotion. Swipe credit cards securely by implementing PCI compliant payment solutions. On November 30, 2021, the Debt Collection Rule became effective. 2985 E. Hillcrest Drive They will tell you that there are no hidden fees and no extra charges. I should have closed my bank account the minute we closed our business so I could have avoided all of this. $35.00 Then I began getting charged a PCI non compliant fee $40.00. eMerchantBroker.com. Copyright CardPaymentOptions.com, Inc. (Digital Fingerprint: 0d38c6720f0d78a701b74d58653af608). It was revoked by State of TN. Merchants are advised to thoroughly review their merchant agreements with The Merchant Solutions and to renegotiate their contracts if hidden fees are suspected. You will be far too high of a risk to work with. Get the truth here. If your company does not show any indication that you conform to this act, then your application will be outright rejected. We appreciate it. Get Your Quote. I didnt fill out anything to open OR close the account and today was hit with $495 fee. Unfortunately, some credit card processors who offer such services will add unnecessary fees, while others will have vague contract clauses for their high-risk clients. MerchantBroker is a registered ISO/MSP of BMO Harris Bank, NA, Schaumburg, Illinois. Dont give them, or their mother company, First Data, your business!!! Our experienced attorneys can help you come up with a strategy to deal with your debt while keeping your business running. These actions contribute to a negative public perception of the industry and demonstrate to some banks offering merchant accounts that the businesses in the collections industry are high-risk. Do not give them your business. Lending and Debt Repayment Merchant Accounts. This means that your company can process debit and credit card transactions, and it will do this for an affordable price. Durango combats consumer-related fraud with anti-fraud protections such as Verified by Visa, Mastercard SecureCode, Fraud Scrubbing, and EMV 3d Secure 2.0. The company never disclosed high fees , fees for not taking a test, and excessive closing fees. Nasty contract . The Fair Debt Collection Practices Act expressly prohibits debt collector conduct meant to "harass, oppress or abuse" you to collect on a debt regardless of whether you owe the debt or. PayKings, although a high-risk specialist, ironically exacerbates issues with reliable streams of revenue that are common to the debt collection industry. Respectable processors like EMB guarantee a fast, secure application process. The path toward getting your collection agency off the ground is rife with hurdles that take the form of legal obligations, a complicated and sometimes bleak industry reputation, and the constant risk of interruption to your businesss revenue. Once the application process starts, we will find the best merchant account for you. Product & company names, logos, and trademarks referred to on this site belong to their respective owners. Worse company ever. Copyright 2020 eMerchant Authority | Website by JM Marketing. While the process for applying for a merchant account with us is not instant, we have been doing this a long time. Several complainants outright accuse the company of being a ripoff or a scam operation. Instabills main draw is its services to high-risk international merchants that process offshore payments, although its support for brick-and-mortar agencies that need on-site payment processing leaves something to be desired. Suite 209 A powerful, two-screen point of sale (POS) system that allows merchants to run their business . Seeking to take them to court for their theft. Recovery Solutions Group, LLC (RSG) Contact Information. Try PaymentCloud. Now they have charged me with a PCA compliance processing fee of $149, payable annually. Keep up the excellent work Austin and thank for helping us through out the entire setup process. We enforce federal competition and consumer protection laws that prevent anticompetitive, deceptive, and unfair business practices. These merchant account providers offer high-risk businesses like collection agencies a square deal when it comes to payment processing. eMerchantBroker can . They said they had cancelled the account, but the following month we were charged again. Run, dont Walk, from the Hustler Con Artists at The Merchant Solutions. Teaming with IVR Technology Group, we also provide pay-by-phone voice . Sequoia is located in the Agoura Gateway at: Agoura Hills, CA 91301. services due to the high risk associated with debt collection businesses. 20+ Proven Bank Relationships Medium/High-Risk Accounts Fast Merchant Account Approval E-Commerce & Retail Options B2B Vendors Supported, Multiple E-Commerce GatewaysChargeback PreventionACH, E-Check, Credit CardsB2B Level 2/3 Data Discounts3D Secure Frictionless CheckoutMobile PaymentsEMV Readers, Gateway Recurring BillingVaultE-Commerce Cart PluginsPOS/TerminalsInternational Merchant AccountsDedicated Account Managers. I have no other choice than to seek legal action against Merchant Solutions and/or the agent that opened up a second account with forged/copied paperwork. Toll free: (888) 544-9711. It is not intended as legal or financial advice. To better understand why we adjust BBB ratings, please see our Rating Criteria. Its like they try to rip you off once last time b4 they let you go. I DO RECOMMEND THAT YOU DO NOT ATTEMPT TO USE THEIR SERVICES!! $695 for early termination,$1500 programming fee, I have never hear of any company charging a programming fee. See Which Processors Offer No Monthly Fees And No Contracts. Neither of these 2 complaints was resolved by the company to the satisfaction of the merchant. Home; Services Healthcare Services; Consumer Business Collections . This company was nothing but deceitful from the beginning. There is PayPal and Square, why would me, a small tiny business ever agree to such a thing I wouldnt. Their hidden fees are through the roof. TMS offers a dedicated support phone line and an email form on its website. Today was the last straw which we really been shut down since April over covid19. They may require you to constantly have reserve cash in your account. Forgotten Password? Click here for more product information. Disgusted. A full point-of-sale (POS) system in one sleek package. A collection agency merchant account is essential to process payments in this unique industry. You could tell a collector to send a validation notice. Search the Legal Library instead. Instead, you need to search for high-risk merchant accounts. (800) 228-0210 Technical Support, The Merchant Solutions also offers a customer service email at [emailprotected]. You want a merchant account provider who has the experience and more so one with experience working with high-risk industries like yours. PaymentCloud can help almost any business get approved for payment processing. The Merchant Solutions is a fraud, it is an unprofessional, unethical company simple looking to scam anyone who falls for their lies. the 24/7 support is fake, they never support you on weekends or after hours, NEVER finally i got my business closed and I was lucky someone bought my POS, because otherwise i had to pay 950 USD to them for cancelation, the funny thing is when i transferred the pos system to the other company name (the company that bought it) nobody told me that i should request a cancelation form to cancel my account, SO i ended paying 67 USD a month after the system was transferred and being used by their new client Finally i sent the cancellation form beginning of the month, 20 days later i called them and they said yes we received it, but you will be charged for the next month (67 USD) because that is our policy PLEASE NO ONE CHOOSE THIS COMPANY, THEY ARE REALLY BAD, THEY WILL STEAL YOUR MONEY AND YOU WILL KEEP PAYING THEM EVEN AFTER YOU END YOUR CONTRACT WITH THEM. All Rights Reserved. What Is A POS System & Choosing The Best For Your Business, Discover The Best Business Credit Cards In 2023, Best Business Credit Cards For Your Nonprofit Organization, Explore Business Credit & Banking Resources, How Signing a Personal Gurantee Affects You. Abdulali Mithani is the CEO and chairman of The Merchant Solutions, though LinkedIn also lists a Zahra Mithani as CEO and a Taufia Mithani as CEO and chairman. They said they are the cheapest one but they are not. EMB serves both traditional and high risk businesses, and has already helped thousands of hard-to-approve merchants to get the best for their business. Credit Consulting Services, Inc. is an accounts receivable management firm that provides solutions for reducing bad debt and improving overall cash flow for businesses in Los Angeles, California. Whether youre building your agency from the ground up or already have a business that needs to switch to a better merchant account provider, your agencys success depends on multi-channel payment support, systems to combat fraudulent chargebacks, and transparent pricing plans and contractual requirements. This complaint total is somewhat high for a company as small as TMS, and it therefore merits a D grade in our opinion. I hope there will be a class action lawsuit and I plan to be a part of it. These people called me for weeks and sent me all kinds of sales materials when my business started. By keeping the risk of chargebacks and fraud to the absolute minimum, your business can benefit. Therefore, if you plan on accepting ACH payments online, youll likely need a payment gateway. Excessive chargebacks are relatively common to the collections industry, so merchant account providers that service high-risk businesses like collection agencies should offer features such as payment gateways with fraud detection tools that minimize the long-term damage done by fraudulent chargebacks. MCA is a premier full-service debt collection agency, providing successful debt management solutions with integrity since 1937. After the application an account was initiated and our company began receiving charges, despite a lack of consent on my end and zero activity on the account. Ray Siddiqui of TMS told me if I return the keypad, he would refund the $500 and 2 months of fees at $35/month. Its a TOTAL SCAM! We are not being charged an ADDITIONAL $159.90 (received bill in the mail) with no explanation of what the fee (s) is for. Its website can be hard to use as well. Phone number: (302) 241-0686. Which Collection Agency Merchant Account Is Right For My Business? They charge for any reason and they have a lot mistake they charge me before even i start with them for $28 and when i called them they said that was mistake they charge me $39 and $69 for annual fee and i just work with them a few days. You may be surprised to know that this is one of the top reasons why smaller companies end up having to shutter their doors. eMerchant Authority operates an in-house underwriting team. Their charges are exhorbitant. Note that we are not able to provide private consultations, give advice, or answer questions. Lets start with the salesman Daniel A. I set up a payment arrangement . Requirements: 600+ credit score, 12+ months in business and $100,000+ revenue. When we both know its theirs! Early penalty for cancellation. Annual PCI Fee $99.00 I left MerchantSolutions a number of months ago, even though it cost me remaining monthly fees until my contract expires. This includes debt collection companies and debt buyers. If they cannot guarantee this, then you will likely not be offered a high-risk merchant account with that company. 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That said, Host Merchant Services exclusively interchange-plus pricing plans may be cost-prohibitive for low-ticket and very new agencies. I was told by a company Rep, Ray Siddique, that there will not be any hidden fees or cancellation fees ever, and they will offer the best lowest deal. Why would we want a service we couldnt use? . BBB received a pattern of complaints concerning collections practices. * The terms and conditions of this promotion currently cannot be found on the website. The merchant account providers POS systems and card readers as well as its excellent integration capabilities are thankfully easy to navigate with a strong reputation for standout customer service. Virtual terminals let business owners access a secure web page to process their customer payments with a built-in dashboard thats similar to a physical card reader. We ordered their smartphone credit card processor and found that their application was incompatible with our phone we couldnt use it so decided to return product and cancel service. John in Customer Service was wonderful today with assisting me with the set up for my new Walker Bluetooth. After I cancelled my account with them, they debited my account $50.00 to refurbish the terminal they provided free of charge. RUN! 180 Maiden Lane, 15th Floor. 4 Best Merchant Accounts For Collection Agencies Collection agencies require a merchant account provider that supports over-the-phone as well as online payment processing and facilitates timely consumer payments to prevent interruptions to revenue streams. Our unbiased reviews and content are supported in part by affiliate partnerships, and we adhere to strict guidelines to preserve editorial integrity.

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