panda express shift leader test panda express shift leader test

Abr 18, 2023

Search Country manager jobs in Penally, Wales with company ratings & salaries. This is also best answered by sharing an example of a time when you assessed a problem, worked to resolve it, achieved a positive outcome, and then addressed the root cause to prevent the issue from recurring. You've demonstrated that you have food safety expertise and a desire to comply with all applicable regulations. favorite_border. This illustrates your ability to transform stress into action, successfully turning a negative into a positive, to accomplish your goal. It also allows you to see how they present themselves in front of others. I love to see others succeed and help them do so. Flashcards. A good follower is good at following directions and working hard to accomplish tasks. You can improve this answer by talking about how far in advance schedules are supposed to be produced and how employees felt about the frequent changes. We accumulate 120 hours and we lose them if we do not use them. I would choose you over your competitors because your organization seems genuine, honest, and you do what you can to encourage growth in your employees. In my last position, I was responsible for operating the cash register, which is similar to the POS system used at Panda Express. I take good care of myself and prioritize my workload to maintain a healthy balance in my stress levels. "It depends on the situation. Then, share how you approached management to express your team's needs and why you felt this would result in a negative response. ", "I love to read in my free time and spend as much time as I can doing that. Cleanliness is especially important in the hospitality/food industry. Why did you choose that particular rating for yourself? Staying on deadline is very helpful, and I will delegate when necessary to alleviate some stress. 5. thru-put (keep going), donations, dt time, 3 day prep, ordering, osa, steam table, attitude, delegate, awareness, The Language of Composition: Reading, Writing, Rhetoric, Lawrence Scanlon, Renee H. Shea, Robin Dissin Aufses, Literature and Composition: Reading, Writing,Thinking, Carol Jago, Lawrence Scanlon, Renee H. Shea, Robin Dissin Aufses, AP Lang Unit 5 Progress Check MCQ Answers. 5 hand sink reaches 110 in 1 min, 3 comp. What would your previous boss say about you? This is a solid response. Only $35.99/year. I have taken some health and safety related courses and am confident that you will be more than satisfied with my standard when it comes to cleanliness. I would love to end up in a supervisory role later in my career. Talk to the interviewer about the ways that you would like to see your career grow with Panda Express. Based on 4653 salaries posted anonymously by Panda Express Shift Leader employees in Austin. Have a second read of the job description and find theskills and experience required for the position. "If I could further my education in any way I would choose to expand my knowledge in training a variety of Asian kitchen and cooking techniques. Discuss how this position stands out to you over any others. marvelousbodine4097. It started to rain and he was worried, as he did not have an umbrella. With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Paid Training to prepare you for success Full-Time. Module 1 Panda Express PIC Test. When factoring in bonuses and additional compensation, a . I knew the basics but was certainly not trained on the specifics of the role. ", "I stuck up for an employee bullied in the workplace. My absolute favorite thing to do is to travel and couple it with reading: on the beach, on the plane, or just read about the cool intricacies of the place I'm visiting. I was raised to trust my initial response so, I do just that! Building a conversational environment for our team & listen. Shift Leader: As a Shift Lead for our team, you will have the opportunity to embrace a . Honestly, it wasn't anyone's fault, and I understand that sometimes the blame needs to land somewhere when corporate is looking for answers. Dates shown above are approximate. ", "I respond well to emergency and fast-moving situations that require intuitive decisions. "Your customer service standards are one of the reasons I was so attracted to your company. Shift Leader Job in Georgetown, TX. Share details about how you communicated with your team to help them understand the goal and their unique roles. ", "I know every company's protocols are different but my first instinct would be to immediately contact HR to determine how to proceed.". Share one or two examples of how youve excelled in similar environments in the past. You can improve this answer by talking about your rate of accuracy with cash handling and deposits. Discuss with the interviewer how you typically cope with delays in the workplace. If you are Food Safety Certified, be sure to bring that certification with you to your interview. Full-Time. Panda Express has a strong reputation for developing and promoting their employees which is something that I am excited about. With proper communication, everyone is aware of their role in the process.". I've done this in each company I've worked for and wouldn't have it any other way. You can make it even stronger by sharing the skills or characteristics you used to excel as a training coordinator such as adaptability or an ability to learn quickly. Our restaurants are the heart and soul of our company, and we believe our people are the recipe for success. Interviewers love to hear intelligent questions about their company culture, the work environment, awards and community involvement. Match. This includes understanding how to use new software systems for ordering, inventory management, customer service, and more. Now, make this answer more memorable by giving a specific example of a time when you helped a particularly difficult customer resolve an issue. The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. So PIC can mean different things. I am good at explaining how things work. ", "Yes, I use Facebook and Twitter regularly. What do you like best about working here? Workspace is restricted and employees are generally expected to remain standing for long periods of time. Casual dining has a higher turnover rate than many industries, and it's often to no fault of the company. All absences were excused and with notice. ", "I can be a follower when necessary; however, I am naturally a leader at heart. (12) I need that cash! In my current position, I am always the first to notice anything out of place or in disorder. Consider also sharing what cleanliness communicates to customers - that the quality of their experience and their safety is of utmost importance to the company. Get a free, personalized salary estimate based on today's job market. High performance teams are becoming increasingly important in the restaurant industry. (6) I am unable to send or receive calls from my home or neighborhood. I had already learned how to work well with others, so I just applied those same principles to leading a team.. Skip to main content. Is the service always consistently good? If you enjoy other activities like writing, hiking or spending time with friends, talk about those too. I feel this experience prepared me for a leadership role. "I am sure that you have an internal policy for employee theft so I can assure you that I would follow the required steps to report the theft. 2. safe count- safe wizard Great! Share some of your strengths to show you have qualities in both categories. Panda Express Interview Questions and Answers. Average salary for Panda Express Shift Leader in Austin: $36,820. 48 terms. Otherwise, try and tell them how your previous work experience relates to the job you are applying for at Panda Express. It's also important for you to share about a time when your ability to follow directions and listen to leaders helped your team achieve success. ", "I am happy to take any food safety courses that you recommend. Finally, it is important not to take it personally. 401K with company match . An example would be if a donor has a severe reaction. Problems that require you to act quickly can be emergency situations such as knowing where the fire extinguisher is and grabbing it fast enough to put out a small grease fire in the company kitchen. On-Going Career & Leadership Development Perhaps say you would like to become a restaurant manager. If you have no experience operating kitchen equipment, explain what type of equipment youve operated and how its similar to the equipment used at Panda Express. Test Scores This information is unavailable to unknown [or unregistered] users High School Information High School: Edison High School( Fresno, CA) State: . You can improve your response by talking about how you see yourself growing into the role you're applying to or how this position would help sharpen skills or provide experience important to help you prepare for a more advanced role with the company. I have been responsible for both disciplining and terminating employees. Here is a copy for you. I took charge for two weeks, and the experience was quite positive! sink 120 in 1 min The interviewer would like to know what attracts you to a role with Panda Express. Averages based on self-reported salaries. Deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives. You can also provide an example of how you ensure cleanliness by assigning routine cleaning at frequent intervals, ensuring there are adequate cleaning supplies, etc. Demonstrate to the interviewer that you take a very methodical approach to problem-solving, rather than reacting in an impulsive way when a problem occurs. Your example could come from the workplace or perhaps a time when you led a group project during your post-secondary studies. It involves identifying areas that need improvement, setting goals, and implementing strategies to reach those goals. 3.no shared registers This would be a great opportunity to use the STAR method. You will support in creating a vibrant and welcoming environment for our guests. All Rights Reserved, Panda Restaurant Group, Inc. is an Equal Employment Opportunity Employer. My boss put me into a server role with very little training. Panda Express is an American fast food restaurant chain that serves American Chinese cuisine.With over 2,200 locations, it is the largest Asian-segment restaurant chain in the United States, where it was founded, and is mainly located in North America and Asia (in addition to other countries and territories). However, the interviewer is trying to determine if you've sincerely thought about your future with the company and how this role fits into your desired career path. Consider talking about your approach to managing team performance and disciplining/terminating employees. Shift Leader - 687. I work well under pressure. "I am very concerned about cleanliness as it has everything to do with first impressions, and also the health of your customers. Depending on the role, it may be more critical for you to instigate solving problems and creating innovative solutions, or it may be more important to get the work done. Do you respond to each customer with professionalism and patience? (16) Katrina Vasquez. Consider taking it a step further to talk about the value you see in using social media to connect with customers, communicate about promotional items, etc. Search and apply to 50 job postings in the area across a variety of career fields. I can also provide references that would attest to my commitment.". ", "State and federal laws require companies to produce schedules for employees in advance. You will gain hands on experience in cooking and preparing Panda favorites for our guests. If I experience a major setback, I will take a few moments to debrief with my manager and discuss what I could have done differently. Goal Setting: As a shift leader, you can help your team members set goals for their work and personal lives. ", "When I was a hostess in my last position, one of our servers called in sick at the last minute on a busy Saturday night. 8. funds properly stored In safe, 4 Temperature This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Talk to the interviewer about the extent of your experience with terminations and discipline. Panda Express Shift Leader employees need the following skills in order to be successful: Scheduling: Scheduling is the ability to plan and organize shifts for employees. How would you define excellent customer service? The restaurant industry is fast-moving and nearly always open. If possible, share an example of a time when you successfully worked with an employee or team to take corrective action and improve performance. ", "I am actively enrolled in school working on my Bachelor's Degree in business management to help further my career.". Local/municipal requirements, such as Food Handler certification, acquired at applicants own expense. Great Compensation Package and Bonus Opportunity Panda Express. If there is a reason you believe you require an accommodation, please reach out to Human Resources. 21 terms. Rest assured, I am reliable and will always come to work on time. We can all agree that interviews are stressful and competition is intense. You will gain hands on experience in cooking and preparing Panda favorites for our guests. 6.cctv working- check daily ", "My verbal communication skills are strong; however, I would say that my written communication skills are not as strong. For example, if you're interested in a particular training program or leadership development opportunity you could ask a question to gain more insight into program specifics. Can you tell us about your previous work experience? I eventually not only learned the position but was promoted to be a designated trainer where I would train new training coordinators from other centers.". Do you practice active listening and clear communication to understand and meet customer needs? ( customer service, clean store, food quality, associate growth, inspire, and build leadership), restock and being prepared for peli hours, plan for the win and have your team on board, Ability to not take things personal, but more as a learning opportunity, sensing others' development needs and inproving their abilities, Knowing when to give good and feedback as a learning tool, Be recognized as a world leader in people development to become loved by our guests. Monterey Park, CA. The Language of Composition: Reading, Writing, Rhetoric 2nd Edition Lawrence Scanlon, Renee H. Shea, Robin Dissin Aufses. Food Safety: * Local/municipal requirements, such as Food Handler certification, acquired at applicant's own expense. When I am under pressure on the job, I focus on the task at hand and make sure not to get distracted. Can you tell us about a time you went above and beyond for a customer? . Employers ask this question to make sure youre comfortable working in an environment where you need to multitask and prioritize your tasks quickly. Customers love when you go above and beyond for them which will, in turn, generate more business. Example: I feel like I thrive in fast-paced environments. Pay Range: $17.50 - $24.50 / Hour *. happyme3453. Be recognized as a world leader in people development to become loved by our guests. ", "Management always has projects for the Center Leadership Team to address. If you have any restrictions on your schedule, it is best to bring this up with the interviewer right away. 5.delete inactive codes We offer our team members: Free meals while working at Panda. 95 terms. The average salary for a Shift Leader is $32,888 per year in United States, which is 3% higher than the average Panda Express salary of $31,797 per year for this job. Applicants to the Panda Leaders Scholarship Program must: Positions: Be full-time Panda Restaurant associates, in the position of Shift Leader, Training Leader, General Manager, Assistant Manager, Chef, Cook, Multi-Unit Manager or Support Center Associate (up to P3 level.) I am good at listening and following directions, but I am also great with people and working as a team to solve problems. Draw on your references or examples of a time when you went over and above for a customer. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Talk to the interviewer about any areas of training that you feel you may be lacking. "I have researched Panda Express and read a lot about your company culture and customer service philosophy. As a shift leader, you may be responsible for managing the restaurants inventory. 2,908 Shift Leader Jobs in Avon, IN hiring now with salary from $23,000 to $38,000 hiring now. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. It was a very cool experience because it showed me that I love to teach and train. Prefer some Operations experience, Food Safety: ", "I appreciate that Panda Express has such a strong focus on cleanliness. We do this by creating interview questions that we think you might be asked. Interview questions and answer examples and any other content may be used else where on the site. And lastly, do you have internal candidates who are also interviewing for this position? Opportunities for growth into Management positions. proactive, respect win-win, great operations, growth, giving. Find additional company focused interview questions by practicing from one of our industry sets. It's often difficult for a negative person to continue being negative when they have nothing feeding the fire in the first place. 54. Paid Training to prepare you for success ", "I held the position of Training Coordinator for 2 years at our center. Performance Monitoring: As a shift leader, you may be responsible for monitoring the performance of your team members. We offer our team members:** 2494-North Dupont Hwy & Leipsic Rd PX, Dover, DELAWARE, UNITED . It doesn't have to be a formal role as a manager or supervisor. Share more about how you assess the situation before moving on to the rest of your answer. IsaGandy123. With that said, I am very confident in my ability to quickly succeed. Click the links below to learn more about E-Verify. Currently, at my center, the schedule changes so often that we are required to look the day before to see if we are scheduled to work. You can give the interview clearer insight by sharing specific aspects of business management you'd like to review again and how that additional training will benefit your location or team. Walk the interviewer through your process when it comes to making quick decisions. Apply for A Shift Leader jobs that are part time, remote, internships, junior and senior level. Education and Experience: * Some high school. Regarding Panda . 401K with company match This can include ordering food and supplies, tracking the amount of food and supplies the restaurant has and making sure the restaurant has enough food and supplies to operate. Being a good communicator is vital to working with others or leading a team well. You can enhance this answer by talking about why food safety knowledge is important in order to protect customers and employees, ensuring repeat business, and grow company revenue. I was sick just 2, and a note from my Doctor accompanied those. (2) Read her letter below. What was the outcome, and what did you learn? Assure the interviewer that you are trustworthy and honest. "I do not believe in 'taking the fall' for people based on protecting them. I am highly trained in hospitality and am a very attentive individual. ", "When it comes to training in the restaurant industry, I feel that I could use more training in the operation of the point of sale systems. $18 to $24 Hourly. Answer dates might appear two to three weeks before they were published. Associate discounts for many brands. What Does a Wawa Customer Service Associate Do? Not only that, but the menu prices are very competitive.". ", "A setback is always disappointing, but it also creates a learning opportunity. Terms in this set (34) Pandas Mission. Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. Are there any courses I could take to better prepare, while you make your hiring decision? Sometimes it's just about being encouraging.". You will gain valuable skills managing store operations and leading the team during the shift. Example: Ive worked as a server for five years now, so Im familiar with many types of kitchen equipment. When you state your weakness make sure you say what you are doing to overcome that weakness. Average salary for Panda Express Shift Leader in Columbia: $16. To be successful as a shift leader, you should be able to manage a team of people and ensure that all duties are performed accurately. Talk to the interviewer about your attendance. A great example of my honesty would be the written reference that I have from my most recent employer. Example: In my last position as a server at a local restaurant, I was promoted to lead cook after our regular cook went on vacation. Consider using a specific example that demonstrates that you are able to react swiftly when needed to resolve an issue and achieve a positive outcome. | Privacy Policy, Restaurant Service and Kitchen Team (2036), Panda Restaurant Group, Inc. participates in E-Verify. If the cash drawer was balanced correctly each day or your deposits were correct and made on time every night, saying show can illustrate your help highlight your reliability. Know Your Worth. Speak about times in your career that your employers have relied on you. Panda Restaurant Group, the world leader in Asian dining experiences and parent company of Panda Inn, Panda Express and Hibachi-San, is dedicated to becoming a world leader in people development. Talk to the interviewer about the steps you would take if you caught a co-worker stealing at Panda Express. I am excited to take on a team lead role again. "I rate my communication skills as a 9/10 as I will, on occasion, have times when I am not as clear as I would like to be. You can also demonstrate that you've done basic research into the company's values or mission by sharing 1-2 specific ways the company enables employees to reach their potential. Think about the choices you made in each situation and how the situation affected your decision to lead or follow. "I would like to see my experience in leadership grow over the next few years. Before an interview, you should always thoroughly research the company's online presence and, if possible, follow them on social media. 661 solutions. As shift leaders gain experience and demonstrate their leadership skills, they may be promoted to assistant manager. Other than that, I am available. Written by professional interviewers with 62 answer examples and 31 community answer examples. Then pivot to balance that example by talking to the interviewer about scenarios when you feel it would be inappropriate to protect a coworker by taking the fall for actions such as stealing, misuse of equipment, etc. Salary: Depending on Experience (DOE) This position is responsible for possessing a thorough knowledge of Gila River Gaming Internal Controls, policies, procedures . Can you tell us about your previous work experience? They even hired a fobby chinese girl to work the drive thru for that authentic Chinese fast food experience. They are in charge of ensuring that all employees are following the companys policies and procedures, as well as providing customer service and ensuring that the restaurant is running smoothly. We do not claim our questions will be asked in any interview you may have. 92 terms. Should I end up on these social platforms, I will be sure to follow Panda Express. Then find a resolution and finally determine how it began in the first place.". 7.no sae key-emergency Shift Leader Panda Express 908 East Broadway Road, Tempe, AZ 85282 Interview as soon as Tue, 5:00 PM. With Panda Express's reputation for the development and advancement of employees, I see no limit to where I could go within the company.". Contact us here. 182 reviews of Panda Express "Panda Express + DRIVE THRU = no shame while ordering 2 two combo meals and extra fatty egg rolls.and a diet coke. Because this would be my first position in the restaurant industry, I am new to these topics. ", "Here are some sample questions: - When would you like to have this position filled? Previous experience in a customer service or restaurant setting is preferred, but not required. Some high school Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. I do have classes on Monday and Tuesday evenings. Job Details. Challenge also appreciate one another. Inventory Management: Inventory management is the ability to track and order the correct amount of food and supplies for a restaurant. 5. closed register drawer Shift Leader (FT) - Panda Express - DFW Airport. Assure the interviewer that you can meet their customer service standards. (14) Sincerely. "I have spoken to a few people that have worked for Panda Express, and they all have great things to say. . Mar 02, 2022 Post Date. "Experiencing a setback is always disappointing, and can be a bit disheartening, but I understand that it happens from time to time. Our restaurants are the heart and soul of our company, and we believe our people are the recipe for success. Example: Ive worked in food service for over five years now, so Im quite comfortable with handling money. General Manager 06/2011 to Present Panda Express - Clinton , ut. exclamation marks in sentences of your own. Associate discounts for many brands It sounds like you have a history of being trustworthy! As America's favorite Chinese restaurant, Panda Express has close to 2,000 locations globally and continues to grow over 100 restaurants annually. All of these factors come together to determine the salary for a Shift Leader at Panda Express. State that you love the product and the service you get at Panda Express and, because of this, you would be happy to represent them. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. I would be thrilled to build a lucrative career with Panda Express. **Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify. Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. I think that it is important to give back to your community, whenever possible. JOB ID. You've rated yourself highly, now take it a step further and share an example that illustrates your strong communication skills. Going with your gut is a skill, and the more you learn to trust your intuition, the easier it becomes to make these types of decisions. Good job! 2 Employees Both have great qualities. Panda Express Open House Interview Day! I am a trustworthy person with a strong track record of honesty with my previous employers. As a customer of Panda Express in the past, I appreciate the value you put on customer service. ", "On occasion at my current job, a quick solution is required while following strict protocols. ", "This too depends on the situation. 1 Followup If you could choose the focus of your training, what would you pick? Perhaps you go with a gut feeling. What can you tell us about Panda Express? NEW! If you know of any industry-specific certifications required of you, be sure to address those in the discussion. 1. inventory Consider providing more information, such as how many new employees you onboarded and the kinds of advanced training you provided.

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panda express shift leader test

panda express shift leader test