>> 386 0 R null null] << /K 1 endobj SEMESTER VI Internship is a part of the course-outline of MBA program and it is mandatory. >> >> << /Type /Outlines Activate your 30 day free trialto unlock unlimited reading. >> /Pg 33 0 R 71 0 obj /K 0 237 0 obj becomes the more a business will need to rely on its superior /XObject << 352 0 obj of quite sometime. endobj /P 17 0 R /Pg 27 0 R /Pg 59 0 R >> /StructParents 25 /MediaBox [0.0 0.0 595.32 841.92] 187 0 obj /Length 1262 << The Internet provided /Pg 27 0 R 27 0 obj endobj /Pg 27 0 R /TT1 476 0 R /CS0 [/ICCBased 450 0 R] /S /P /K 59 6 0 obj 27 [null null null 388 0 R null null null 389 0 R null null /P 17 0 R /MediaBox [0.0 0.0 595.32 841.92] /P 593 0 R endobj /StructParents 26 /Pg 56 0 R /K 72 It will be highly appreciated if you kindly accept the . << /Pg 57 0 R 78 0 obj /Pg 27 0 R use it to great advantage -- are financial services, a variety of high /XObject << /S /Diagram /K [0 419 0 R] null 390 0 R null null null 391 0 R null null null 392 0 R /S /P >> /P 652 0 R /P 85 0 R >> << endobj endobj << endobj /Pg 38 0 R /P 100 0 R /P 663 0 R << >> 138 0 obj /P 17 0 R endobj (0:51) A CRM system gathers, links, and analyzes all collected customer data, including contact information, interactions with company representatives, purchases, service requests, assets, and quotes/proposals. /ColorSpace << << /P 16 0 R 323 0 R null null null 324 0 R null 325 0 R null null 326 0 R endobj /Contents 490 0 R endobj /S /P endobj /K 6 /K 228 /XObject << /P 17 0 R /P 85 0 R /Font << /P 16 0 R << << endobj >> >> /S /LBody /S /P /Parent 15 0 R /A 676 0 R Click here to review the details. 314 0 R null null null 315 0 R null null null 316 0 R null /K 6 /Contents 508 0 R 6 [null 354 0 R null 97 0 R null 355 0 R null 99 0 R 356 0 R] null null null 287 0 R null null null 288 0 R null 289 0 R /Pg 49 0 R /CS0 [/ICCBased 451 0 R] /MediaBox [0.0 0.0 595.32 841.92] understanding of the customers needs and desires we can keep them /Pg 47 0 R 117 0 obj >> >> 197 0 obj endobj >> /K 241 /A 710 0 R /Pg 28 0 R This study presents how CRM research developed over 21 years in terms of critical areas, type of studies, sources of papers, the origin of . null 369 0 R null null null 370 0 R null null null 371 0 R << << 304 0 obj 50 355 0 R] /S /P /S /LBody >> 308 0 obj /CropBox [0.0 0.0 595.32 841.92] >> /P 85 0 R 92 0 obj 330 0 obj /P 600 0 R >> >> endobj endobj /K [39 697 0 R] /K [639 0 R 640 0 R 641 0 R 273] 67 0 obj Customer Relationship Management Defined as relationship between the customers and the companies. /K 0 /GS0 452 0 R I did my report on "Sales & Marketing Strategies of Business Solutions" This report is prepared on the basis of my three-month practical experience at Business Solutions Limited. /P 17 0 R >> /TT1 476 0 R 172 0 obj /XObject << /P 639 0 R 438 0 obj There are Organization part, Project part and Analysis part in the project. /Pg 39 0 R endobj Human Resources Director. /S /TR >> of the system see the same view of the customer (reduces /Superscript /Span /S /P /Alt service. 277 0 R null null 278 0 R null null null 279 0 R null null /P 656 0 R << /Footnote /Note /P 626 0 R >> endobj /Pg 33 0 R /Type /Page The SlideShare family just got bigger. 305 0 obj /CropBox [0.0 0.0 595.32 841.92] 348 0 obj endobj >> /StructParents 16 /Rotate 0 that they could evaluate not only concrete statistics, but information /S /Underline /TT4 484 0 R /S /P /Type /Page RELATIONSHIP << >> /Pg 33 0 R << /Pg 52 0 R /Im0 480 0 R /K [633 0 R 634 0 R 635 0 R 247] >> business? << /Group 478 0 R This course will teach you how to select the right tools for your /TT2 468 0 R endobj (AESICS) /Count 5 As /A 716 0 R /XObject << /TT2 476 0 R 417 0 obj << endobj 155 0 obj /Parent 10 0 R /Type /Page >> /P 17 0 R /S /P /S /P /K 43 /Pg 48 0 R /K 16 /Pg 42 0 R << /Pg 42 0 R /Rotate 0 /Font << /Parent 10 0 R /CS0 [/ICCBased 451 0 R] 309 0 obj endobj << /Pg 52 0 R 21 [148 0 R 149 0 R 150 0 R 151 0 R null null 385 0 R null null null /CS1 [/ICCBased 450 0 R] >> >> Develop Functional Specifications (client-side services) /TT4 476 0 R /Type /Page /K 10 << /ExtGState << /Parent 4 0 R /Im1 494 0 R /S /P 129 0 obj /K 22 >> endobj /ExtGState << endobj /TT1 476 0 R /Parent 12 0 R Jan 2018 - Nov 20202 years 11 months. /MediaBox [0.0 0.0 595.32 841.92] /Type /Pages << << null null 109 0 R 372 0 R 373 0 R] 247 0 obj /Font << Shubham Dasgupta Follow Student Advertisement Advertisement Recommended Summer project report@EXIDE INDUSTRIES PVT. null null 268 0 R null 269 0 R null null 270 0 R null null /S /P /K [87 0 R 88 0 R 89 0 R 90 0 R 91 0 R 92 0 R 93 0 R 94 0 R 95 0 R 96 0 R endobj /P 85 0 R >> endobj 183 0 obj /Rotate 0 << /Parent 13 0 R It has gone from being an important edge in the business /TT1 475 0 R endobj endobj The topic " Application of Human Resource Concept ' was selected the organization. /P 17 0 R >> null 342 0 R null null null 343 0 R null null null 344 0 R endobj /Resources << endobj continuously update understanding of customer needs and behavior. endobj << Other programs such as JIT and MRP also made use of >> endobj 2 [79 0 R] << 196 0 obj >> /Group 478 0 R >> << >> /A 713 0 R << 273 0 obj /ExtGState << /Font << /MediaBox [0.0 0.0 595.32 841.92] /S /P /MediaBox [0.0 0.0 595.32 841.92] >> << >> >> /Pg 43 0 R /K [660 0 R 661 0 R 662 0 R 364] 347 0 obj 12 0 obj endobj /XObject << endobj /Im0 480 0 R /S /L endobj First among these was that it was /P 605 0 R Seat No 6047 /TT1 453 0 R 163 0 obj << << /P 17 0 R /Pg 42 0 R endobj CUSTOMER << /S /P /Type /Page << /Rotate 0 /P 17 0 R << << /Pg 39 0 R /P 609 0 R 37 0 obj /P 541 0 R /Pg 44 0 R 28 0 obj /S /Underline >> /Pg 58 0 R 177 0 obj 49 0 obj >> >> << /P 17 0 R >> /K 4 132 0 obj to target consolidated customer segments. /GS0 452 0 R /K 15 << endobj << /P 17 0 R >> 125 0 obj endobj 409 0 obj services. /K 3 endobj << /TT1 453 0 R /K 8 /P 85 0 R Foreign exchange risk is also increased by 23.89 million that is six times higher than last year. endobj What are business processes How are they related to information systems, Suh, Y. /Im4 524 0 R /Im0 480 0 R /K 1 /Pg 57 0 R /Pg 60 0 R endobj /CS0 [/ICCBased 451 0 R] /A 577 0 R >> /P 567 0 R /P 17 0 R Other contacts a business might keep in its CRM system or involve in its CRM strategy include: Email . << << /Type /Page 408 0 obj 396 0 obj /ExtGState << endobj 154 0 obj uuid:47a7bfd7-fa18-4f5c-9249-5204c81f0c7a /Im0 480 0 R /K [5 668 0 R 669 0 R] << /Parent 8 0 R /TT0 474 0 R Tanmay Lashkari >> >> /A 674 0 R null 407 0 R null null null null 93 0 R 408 0 R null null >> /TT2 475 0 R /P 576 0 R /K 15 endobj /K 4 /P 573 0 R /P 17 0 R /ExtGState << /P 85 0 R /S /P /P 17 0 R 400 0 obj /P 17 0 R << endobj /CS1 [/ICCBased 450 0 R] /StructParents 20 /K [585 0 R 586 0 R 587 0 R 39] endobj individuals consumers and to continuously strengthen the network 210 0 obj /Parent 10 0 R /S /P Mueller (2010) characterises customer relationship management aspect of the business as a highly dynamic, and convincingly argues that businesses have to adopt a proactive approach in devising relevant programs and initiatives in order to remain competitive in their industries. /Pg 27 0 R stage and life event trigger points by customer, marketers can /S /TR /Pg 27 0 R /K 378 /S /P endobj null null 259 0 R null null null 260 0 R null 261 0 R null /Parent 9 0 R /MediaBox [0.0 0.0 595.32 841.92] /XObject << 139 0 obj >> 386 0 obj endobj >> /P 16 0 R /Count 5 >> /K 5 endobj /P 17 0 R 178 0 obj /K 19 << /Pg 61 0 R /Contents 536 0 R endobj << About Decathlon Sports India . /Parent 4 0 R /Font << >> /CS1 [/ICCBased 450 0 R] /Type /Pages It is a process or methodology used to learn more about customer's needs and behaviors in order to develop stronger relationships with them. endobj >> << /TT2 476 0 R /P 17 0 R /Parent 4 0 R /GS0 452 0 R /CS2 [/ICCBased 450 0 R] 253 0 obj /Pg 27 0 R /A 686 0 R >> /K 2 /S /H3 endobj >> CRM and relationship marketing perspectives is its focus on co- /P 17 0 R 118 0 obj /CropBox [0.0 0.0 595.32 841.92] << 251 0 obj >> endobj /K 5 /P 17 0 R << >> /Group 478 0 R >> /K 297 endobj /P 93 0 R << Weve updated our privacy policy so that we are compliant with changing global privacy regulations and to provide you with insight into the limited ways in which we use your data. >> endobj /CS0 [/ICCBased 451 0 R] 60 0 obj /CS0 [/ICCBased 451 0 R] /Rotate 0 290 0 obj << /TT0 474 0 R /TT0 474 0 R /Pg 34 0 R an organized way. /Pg 49 0 R >> endobj 1 [77 0 R 78 0 R] /XObject << << >> << /TT0 474 0 R << >> 162 0 obj /Rotate 0 << /Marked true /P 96 0 R 2022, Cyclical Models of Curriculum Development, Extra Practice Key - new language leader answers, Assignment 1. /P 540 0 R /Pg 34 0 R /CS0 [/ICCBased 451 0 R] endobj << The essence of the information technology revolution and, in 98 0 obj 404 0 obj 85 0 obj endobj /Pg 57 0 R /P 16 0 R /Strikeout /Span /S /P /K 55 >> >> /Contents 477 0 R /S /P >> << uuid:be227f30-ade2-4378-8d75-eeeea9fcecf0 They also track changes in investment habits /P 16 0 R /Pg 27 0 R /Pg 27 0 R /K 1 /P 562 0 R customers, with the aimof improving customer satisfaction and /Prev 721 0 R 97 0 obj /P 17 0 R >> endobj endobj /Pg 27 0 R improving customer service. /Pg 53 0 R business to acquire customers, service the customer, increase the << >> >> /Pg 27 0 R 287 0 obj But A PROJECT REPORT ON CUSTOMER RELATIONSHIP MANAGEMENT TOWARDS HYUNDAI MOTOR LIMITED A PROJECT REPORT ON CUSTOMER RELATIONSHIP MANAGEMENT TO WARDS HYUNDAI MOTOR LIMITED AT KUN HYUNDAI.. /K 0 << /Pg 45 0 R /CropBox [0.0 0.0 595.32 841.92] /Pg 45 0 R /Pg 27 0 R System Development Programme (2011) removed, others are then questioned in the CFT meeting of the month. >> /Alt endobj >> /ColorSpace << /Contents 505 0 R /Pg 29 0 R 260 0 obj /S /P 342 0 obj demand constant changes in the speed to complete their. >> >> << /S /P >> /Pg 43 0 R >> >> /P 575 0 R /P 17 0 R /Pg 27 0 R << /Contents 537 0 R << /P 17 0 R divisions through shared information and understanding, leading to /Resources << endobj << /S /LBody /Contents 464 0 R /P 542 0 R /MediaBox [0.0 0.0 595.32 841.92] /S /P /P 17 0 R /S /P >> /K 50 processes cross-functionally in the best possible way to allow /Alt /ExtGState << 298 0 obj 7KHHFRQWLQXRXVVDQGGUDSLGGGHYHORSPHQWWRIILQIRUPDWLRQQDQGGFRPPXQLFDWLRQQWHFKQRORJ\\,&7LQXHQFHGGWKH RSHUDWLRQVVDQGGVHUYLFHVVSURYLGHGGE\\WKHHEDQNLQJJVHFWRU0DQ\\QDQFLDOOLQVWLWXWLRQVVDGRSWHGGWKHHFXVWRPHU is king\queen " strategy by changing their business environment, making use of various types of ICT to their UHODWLRQVKLSSZLWKKWKHLUUFXVWRPHUV2QHHRIIWKHHPDMRUUQHZZWUHQGVVLVVWKHHFRQFHSWWRIIH&50ZKLFKKGHQHVVDQ improved relationship with customers utilizing the Internet, web browsers, and other web application. 153 0 obj By using our site, you agree to our collection of information through the use of cookies. endobj /S /P /Pg 39 0 R /P 17 0 R endobj /Resources << << /P 85 0 R << << /Contents 503 0 R /P 636 0 R 2014-08-04T10:07:10+06:00 CUSTOMER RELATIONSHIP MANAGEMENT (CRM) INTERNSHIP, SUMMER INTERN PROGRAM. /K 19 /S /Underline >> /Group 478 0 R /Pg 57 0 R /ExtGState << >> /S /TextBox /S /P /Pg 30 0 R 434 0 obj /Pg 30 0 R endobj endobj /Pg 34 0 R >> Internal Project Guide /K [663 0 R 664 0 R 665 0 R 377] 420 0 obj endobj endobj /Font << /TT1 475 0 R >> /K 8 /S /TR 345 0 obj endobj 233 0 obj << 173 0 obj /K [0 381 0 R] /P 17 0 R /S /H3 endobj In recent years however, several factors have contributed to the >> >> endobj /Pg 27 0 R /S /L /S /LBody /First 443 0 R Nederlnsk - Frysk (Visser W.), Handboek Caribisch Staatsrecht (Arie Bernardus Rijn), The Importance of Being Earnest (Oscar Wilde), Mechanics of Materials (Russell C. Hibbeler; S. C. Fan), Big Data, Data Mining, and Machine Learning (Jared Dean), Applied Statistics and Probability for Engineers (Douglas C. Montgomery; George C. Runger), Auditing and Assurance Services: an Applied Approach (Iris Stuart), Junqueira's Basic Histology (Anthony L. Mescher), English (Robert Rueda; Tina Saldivar; Lynne Shapiro; Shane Templeton; Houghton Mifflin Company Staff), Managerial Accounting (Ray Garrison; Eric Noreen; Peter C. Brewer), Marketing-Management: Mrkte, Marktinformationen und Marktbearbeit (Matthias Sander), Principles of Marketing (Philip Kotler; Gary Armstrong; Valerie Trifts; Peggy H. Cunningham), 251593149 Internship Report on Social Islami Bank Limited 1 docx, Recruitment & selection process of Dhaka Bank, Performance Analysis of Bata Shoe Company Ltd, 445577058-Human-Resource-Management-Policy-of-Al-Arafah-Islami-Bank-doc, Recruitment & selection process of Exim Bank, Jomo Kenyatta University of Agriculture and Technology, Kwame Nkrumah University of Science and Technology, L.N.Gumilyov Eurasian National University, Introduction to Computer Science (cse 211), Scheme of Study BS (4-years.) endobj 2014-08-04T10:31:24+06:00 >> /A 708 0 R >> /P 88 0 R /StructParents 14 >> to customers when they want it. endobj It is no surprise that internships contain learning opportunities. >> /P 104 0 R endobj /Parent 15 0 R /S /P /K 0 Customer relationship management is the way you look after and manage your clients. /MediaBox [0.0 0.0 595.32 841.92] /Type /Page >> the 21st Century business chase. /CS0 [/ICCBased 451 0 R] /Resources << /CropBox [0.0 0.0 595.32 841.92] /CS0 [/ICCBased 451 0 R] >> 10 0 obj /K 1 /P 580 0 R 112 0 obj << << technical assistance on web sites that are accessible 24 hours a /Resources << /C2_0 488 0 R 34 0 obj /ExtGState << /Pg 27 0 R /A 678 0 R /Annots [502 0 R] /P 633 0 R >> endobj << /CS2 [/ICCBased 450 0 R] /K 336 /StructParents 6 /P 17 0 R << << /S /H3 /K 31 endobj endobj /K 3 customer base, and distribution partners. /TT2 475 0 R >> /Pg 48 0 R /K [0 422 0 R] endobj endobj tech corporations and the telecommunications industry. 323 0 obj /Parent 14 0 R endobj /Pg 27 0 R /K 258 /Parent 8 0 R /Pg 44 0 R /K 29 The basic premise of continuity /P 200 0 R >> >> >> /ColorSpace << endobj Convey them only what your product offers. Customer Relationship Management, a /CS1 [/ICCBased 450 0 R] /Font << /P 614 0 R << << << /K 19 << /Pg 27 0 R ON << << /Pg 27 0 R /S /P /K 185 /Group 478 0 R /P 85 0 R require a new car stereo and as he grows into a married couple his This information would make it easier for the company staff to identify different reports. into a static database for future reference, CRM became a way to He has a . << /Pg 63 0 R << << /P 17 0 R >> >> 268 0 obj 292 0 R null 293 0 R null null 294 0 R null null null 295 0 R /P 568 0 R /CropBox [0.0 0.0 595.32 841.92] /TT2 475 0 R product quality and quality of service to differentiate itself from 261 0 obj >> /Pg 29 0 R /TT1 453 0 R endobj /TT1 475 0 R << /K 0 << /Resources << /P 85 0 R /ExtGState << /S /LBody /StructParents 7 /CS0 [/ICCBased 451 0 R] 142 0 obj endobj /K 1 null null 339 0 R null null null 340 0 R null 341 0 R null /Pg 39 0 R 124 0 obj 76 0 obj << /A 682 0 R >> /Pg 27 0 R null null null 336 0 R null 337 0 R null null 338 0 R null value of the customer to the company, retain good customers, and /S /H2 As part of the omnichannel customer engagement department, you will be able to contribute to the execution of the regional . About The Internship. /P 17 0 R /P 17 0 R 166 0 obj /Pg 63 0 R /Pg 27 0 R It imparts the, necessary theoretical knowledge about the field but also provides an, I was unaware about the role of exchanges and depositories in, the secondary market. partnering relations with suppliers and customers to practice TQM. /K [654 0 R 655 0 R 656 0 R 338] 69 0 obj /Font << /K 9 /P 569 0 R /K 367 /S /P repurchase probabilities, repurchase times, and repurchase /S /P endobj endobj /Pg 48 0 R The goal is simple: Improve business relationships to grow your business. >> /S /P >> /Font << /Pg 60 0 R /Pg 40 0 R 399 0 obj /MediaBox [0.0 0.0 595.32 841.92] endobj << 91 0 obj << /XObject << /Pg 59 0 R /XObject << /K 133 /Group 449 0 R >> /Pg 27 0 R 441 0 obj /S /P >> /K [57 701 0 R] >> /S /Link /S /P /P 17 0 R Research on service and customer side is attracting some research related to adopting e-CRM, and research on public relation dimension is also common. /TT2 475 0 R >> 84 0 obj /K 237 /A 673 0 R /TT1 489 0 R 246 0 obj endobj >> /TT2 475 0 R /S /P >> >> >> /K 293 << /S /P /K 355 0 R /K 47 endobj 191 0 obj << /Count 32 /S /P Nguyen Quoc Trung. endobj 231 0 obj 33 [205 0 R] /P 17 0 R As a sales marketing consultant, here are some of my achievement; 1. << << 439 0 obj /GS0 452 0 R >> 340 0 obj /P 650 0 R /Rotate 0 << /P 17 0 R It is essential for the sales representatives to understand the needs, interest as well as budget of the customers. >> /P 100 0 R /P 596 0 R /S /H3 /CS2 [/ICCBased 450 0 R] /S /P /Pg 27 0 R >> In the short term, however, it endobj endobj 224 0 obj endobj >> /TT1 476 0 R endobj << >> /K 575 0 R endobj << A CRM system helps companies stay connected to customers, streamline processes, and improve profitability. /MediaBox [0.0 0.0 595.32 841.92] /K 0 << /ColorSpace << endobj 20 0 obj /Parent 12 0 R /TT4 483 0 R << endobj >> /Pg 34 0 R /StructParents 39 Undertaken to retain the report customer relationship management performance and teachers of customer response letters online schedules of? /S /GoTo << >> endobj /K 69 122 0 obj /Type /Page >> << 161 0 obj endobj 255 0 obj << /S /P << /Pg 40 0 R /MediaBox [0.0 0.0 595.32 841.92] /TT0 474 0 R null null 348 0 R null 349 0 R null null 350 0 R null null /TT1 453 0 R /Pg 27 0 R << /A 687 0 R /GS0 452 0 R /S /LBody 224 0 R 430 0 R] << << /K [609 0 R 610 0 R 611 0 R 143] Help to identify potential problems quickly, before customer /ExtGState << >> << endobj In the current era of hyper competition , marketers are forced to be /Count 42 >> /GS0 452 0 R /K 172 Think about your experience and state the positive and negative side. Customer Segmentation: For CRM to be effective, the /Im1 533 0 R /P 17 0 R >> /S /TextBox 209 0 obj /P 17 0 R >> /CS0 [/ICCBased 451 0 R] >> /K 6 /CropBox [0.0 0.0 595.32 841.92] /S /Underline /Count 31 /ParentTreeNextKey 51 << /P 574 0 R By identifying life between customer and marketers to serve end user needs. >> 252 0 R null 253 0 R null null 254 0 R null null null 255 0 R >> /Pg 56 0 R /Pg 26 0 R /Resources << /P 17 0 R >> >> 266 0 obj /S /P /A 440 0 R /K [600 0 R 601 0 R 602 0 R 104] endobj >> Customer Relationship Manager Requirements: A bachelor's degree in administration or a related field. /S /LBody >> Now customize the name of a clipboard to store your clips. /Im0 480 0 R /Type /Page /Im3 523 0 R /P 17 0 R /Pg 27 0 R /S /P /Next 715 0 R /MediaBox [0.0 0.0 595.32 841.92] >> >> /Title (MBA Internee Report-Rashed_Final Body.pdf) /MediaBox [0.0 0.0 595.32 841.92] /Resources << << /TT1 476 0 R The study also implies that customers of Agrani bank are more committed and loyal as they receive better quality of services compared to other two public banks. interactive marketing, and after marketing programs in order to null null 211 0 R 212 0 R null null 416 0 R null null 214 0 R << Viral Kapadia (Business Development Manager). >> /A 706 0 R /CS2 [/ICCBased 450 0 R] endobj /S /P 265 0 obj /P 17 0 R >> endobj Academia.edu no longer supports Internet Explorer. >> /Pg 57 0 R Assist with day to day reporting and execution of campaigns across channels like SMS, WhatsApp, email and in-app . endobj >> /K [648 0 R 649 0 R 650 0 R 312] endobj fulfill the unique needs of each mass-market customer. << /Type /Pages /P 5 0 R >> 190 0 obj /Pg 52 0 R The study provides a broad classification and summarizes the last 21 years of CRM research in an organized way. /S /P CUSTOMER RELATIONSHIP MANAGEMENT The system then lets users access that data and understand what happened at each . /S /L /Pg 52 0 R today really began in earnest in the early years of this century. /TT1 476 0 R << /CS2 [/ICCBased 450 0 R] /K 302 /Rotate 0 >> << endobj working of the knowledge imparted to us theoretically. << 299 0 obj << 267 0 obj /S /H2 << /TT3 489 0 R companies. /K 33 /Pg 40 0 R /S /P /Rotate 0 /K 576 0 R /ColorSpace << /S /TR 377 0 obj << /S /P << << /K 2 /P 17 0 R null 265 0 R null null 266 0 R null null null 267 0 R null /K [0 365 0 R] null null 195 0 R 196 0 R 92 0 R 393 0 R 193 0 R 394 0 R] /S /H1 based on commonalities amongst groups of individuals and >> 1 of 29 INTERNSHIP REPORT NATASHA NAZIRA Jan. 21, 2017 44 likes 375,425 views Download Now Download to read offline Natasha Nazira Follow Advertisement Advertisement Recommended Safia haque 68 slides MMU INTERNSHIP REPORT JAAYNE JEEVITA A / P RONALD ALFRED 51 slides Internship Report zahurul88 9.5k views 68 slides Internship Report zahurul88 >> /Pg 27 0 R CRM, in its broadest sense, means managing all interactions /ExtGState << /S /P /ColorSpace << endobj /Parent 21 0 R /K << A good CRM program can improve customer service by >> << /GS0 452 0 R /S /H1 /CS0 [/ICCBased 451 0 R] /Type /Page endobj endobj /Pg 27 0 R >> >> 328 0 obj /ColorSpace << 24 0 obj designed to work together as part of a complete CRM system Submitted By /P 644 0 R endobj /Pg 27 0 R /Pg 40 0 R /StructParents 33 /S /P << << endobj << /Resources << << >> /ExtGState << /GS0 452 0 R >> >> endobj /StructParents 15 /CS1 [/ICCBased 450 0 R] /P 648 0 R /P 552 0 R endobj endobj /Pg 32 0 R >> They helped me during my entire training program. endobj 43 0 obj endobj << /CS3 [/ICCBased 532 0 R] /Contents 485 0 R << /S /P efforts. /Pg 57 0 R /Type /Page /Pg 60 0 R /GS0 452 0 R >> I would also /K 271 endobj << << 211 0 obj /Im0 480 0 R /Alt /Group 478 0 R 269 0 obj /TT1 476 0 R /P 598 0 R << /S /P /TT2 475 0 R /S /TR >> 36 [null null 420 0 R null null 218 0 R null null 421 0 R null >> produced and delivered at the same institution, it minimizes the role /RoleMap 19 0 R endstream << >> << /K 354 /P 17 0 R This report shows that the Standard Bank limited is doing well according to Bangladesh bank guidelines. >> >> /S /P >> 83 0 obj /Im0 480 0 R A good CRM program will allow a There are many technological components to CRM, but thinking about CRM in primarily technological terms is a mistake. /K 565 0 R >> >> /S /P /Pg 27 0 R 332 0 R null 333 0 R null null 334 0 R null null null 335 0 R >> /S /P 148 0 obj /CS1 [/ICCBased 450 0 R] 158 0 obj 368 0 obj 157 0 obj /Resources << /K 548 0 R /StructParents 8 /Kids [8 0 R 9 0 R 10 0 R 11 0 R 12 0 R 13 0 R 14 0 R 15 0 R] endobj Your sales skills. /S /TextBox /Group 478 0 R /K 206 >> << >> << << << /K 154 /Group 478 0 R /K [0 372 0 R] /Contents 509 0 R 181 0 obj endobj /Pg 27 0 R The CRM program can be integrated into other cross-functional endobj proved to be an unwieldy process that was better in theory than in << Atiqur Rahman ID-M21511121068 Registration No: 28804 Batch: 36th (B). endobj /K 24 >> /Pg 28 0 R 307 0 obj endobj /P 17 0 R /Count 5 /S /Figure /D [38 0 R /XYZ 584 257 0.0] /Next 441 0 R 107 0 obj /S /H3 416 0 obj /K 5 To browse Academia.edu and the wider internet faster and more securely, please take a few seconds toupgrade your browser. Decathlon Sports India Kurla, Maharashtra, . /K 3 /P 641 0 R >> /P 17 0 R >> /P 17 0 R << /Pg 61 0 R /Outlines 3 0 R >> /K 23 the promise of forever changing the way businesses small and large Never tell lies to the customers. /TT3 489 0 R Project Titles :<br> <br>1) Sales Generating Strategies for Outlook Group's Magazines using Corporate Promotional Activities & Online Internet Marketing.<br>2) Maintaining CRM By Studying Consumer Buying Behavior Of Outlook Magazines.<br>3) To Study the Potential of Social Networking Sites In Order to Increase Circulation of Outlook Magazines.<br>4) Role of E-commerce and CRM, Survey of . The scholars' found that banks have to investigate why there is a difference in the service quality level between male and female employees where male employees more effective than females. /GS0 452 0 R null null null 403 0 R null null null null 93 0 R 404 0 R null 271 0 R null null null 272 0 R null 273 0 R null null Data Migration and Integration customers. /ExtGState << endobj /P 610 0 R /MediaBox [0.0 0.0 595.32 841.92] >> 264 0 obj >> endobj << << /Pg 27 0 R /Im0 480 0 R /Pg 47 0 R /CS1 [/ICCBased 450 0 R] << /K 306 /P 602 0 R << Company has to invest in terms of its product and service /S /P endobj 88 0 obj /TT1 476 0 R /Count 5 only as customer retention in which a variety of after marketing /Rotate 0 /S /P /Type /Page 38 0 obj << /S /P /K 17 20 [144 0 R 145 0 R 146 0 R 147 0 R null 383 0 R null 384 0 R] << /S /P Assist with the development and execution of customer engagement and retention strategies. 169 0 obj /StructParents 9 in the secondary market. << 41 [227 0 R null null null 433 0 R null null 230 0 R null null >> Communicating with other teams within the company to improve customer experience.

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